{
  "provider": {
    "name": "PSSR.uk",
    "legalName": "PSSR.UK",
    "url": "https://pssr.uk/",
    "type": "Independent commercial coffee machine technical service provider and statutory PSSR examination partner",
    "independence": "PSSR.uk is an independent trading entity.",
    "telephone": "+44 208 037 9340",
    "email": "book@pssr.uk",
    "areaServed": [
      "Greater London",
      "Essex",
      "Hertfordshire",
      "Kent",
      "Surrey"
    ]
  },
  "lastUpdated": "2026-10-17",
  "currency": "GBP",
  "vat": "All prices exclude VAT, charged at 20% where applicable.",
  "travel": "Travel is included nationwide. Every PSSR examination and every service price already covers the journey, with no mileage loading and no Congestion Charge passed on.",
  "items": [
    {
      "id": "pssr-1-2-group",
      "category": "Statutory PSSR examination",
      "name": "Standalone PSSR inspection — 1 or 2 group traditional machine",
      "price": 265,
      "priceType": "from",
      "unit": "per machine, per examination",
      "durationMinutes": 90,
      "includes": [
        "Full boiler drain",
        "Internal endoscope inspection",
        "Safety valve, vacuum valve and fitting check",
        "Pressure gauge accuracy check against a calibrated test gauge",
        "Controlled pressure test and hold",
        "Re-assembly, refill, heat-up and function test",
        "Written Scheme of Examination issued (written and backed by CoffeeSafe)",
        "Certificate of examination and photographic evidence",
        "CoffeeSafe compliance record",
        "Compliance pass sticker for the boiler plate"
      ]
    },
    {
      "id": "pssr-3-group",
      "category": "Statutory PSSR examination",
      "name": "Standalone PSSR inspection — 3 group traditional machine",
      "price": 295,
      "priceType": "from",
      "unit": "per machine, per examination",
      "note": "Allows for additional drain and heat-up time and larger boiler volume."
    },
    {
      "id": "safety-valve-standard",
      "category": "Part",
      "name": "Certified safety valve — traditional machine (1.5–2.0 bar)",
      "price": 35,
      "priceType": "from",
      "unit": "per valve, plus fitting where required",
      "note": "Generic and OEM valves for traditional single-boiler machines run £12–£22 ex VAT, so £35 supplied is a consistent margin. Set pressure is matched to the machine, not chosen by price: the same brand can need 1.5, 1.8, 1.9, 2.0, 2.2 or 3.0 bar depending on model. A valve rated below the vessel's set pressure is not a cheaper option — it is the wrong part, and we will not fit it."
    },
    {
      "id": "safety-valve-oem",
      "category": "Part",
      "name": "Certified safety valve — dearer OEM part, priced per machine",
      "price": 50,
      "priceType": "from",
      "unit": "per valve, plus fitting where required",
      "note": "Where the correct OEM valve costs more, so does the price: La Marzocco £33–£40, a La Cimbali M39 £42, a Rocket RE £49, a Sanremo Opera 2.2 bar part £53–£68, a Rex Royal 2.3–2.4 bar part about £117. Each model page states the figure for that machine. Set pressure is matched to the machine, not chosen by price: the same brand can need 1.5, 1.8, 1.9, 2.0, 2.2 or 3.0 bar depending on model. A valve rated below the vessel's set pressure is not a cheaper option — it is the wrong part, and we will not fit it.",
      "description": "Where the correct valve is a dearer OEM part — La Marzocco, La Cimbali M39, Rancilio Classe 5, Rocket RE, Sanremo Opera, Rex Royal. Price follows the part: from £50, up to £135 for Rex Royal, and quoted where no published part exists."
    },
    {
      "id": "safety-valve-rexroyal",
      "category": "Part",
      "name": "Certified safety valve — Rex Royal (OEM, 2.3–2.4 bar)",
      "price": 135,
      "priceType": "from",
      "unit": "per valve, plus fitting where required",
      "note": "Rex Royal part 058625 is a 1/4-inch 2.3 bar valve; the S2 uses 058629 at 2.4 bar. It retails at about €135 including VAT, roughly £117 in UK trade. A generic 1.8 bar valve is not a valid substitute at this set pressure and we will not fit one."
    },
    {
      "id": "safety-valve-eversys",
      "category": "Part",
      "name": "Certified safety valve — Eversys (proprietary rebuild kit)",
      "price": null,
      "priceType": "quoted",
      "unit": "quoted per machine before fitting",
      "note": "Eversys do not sell the valve as a valve. The official kit 102 412/A is three wearable parts — O-ring 100 524, spring 100 566 and plunger 100 780 — and retails at $128–$189. The valve body is inside the proprietary steam module, so a failed body means a module repair. Always quoted before any work."
    },
    {
      "id": "bundle-1-group",
      "category": "Bundled service and PSSR",
      "name": "Premium bundle — service + PSSR, 1 group machine",
      "price": 405,
      "priceType": "fixed",
      "unit": "per machine",
      "durationMinutes": 120,
      "examples": [
        "Sanremo Cube",
        "Fracino Bambino",
        "La Marzocco Linea Micra",
        "La Marzocco Linea Mini"
      ],
      "includes": [
        "Full front-end service",
        "Full statutory PSSR boiler pressure test",
        "Written Scheme of Examination and examination certificate",
        "Combined travel and labour discount"
      ],
      "note": "Consumable parts only. A certified safety valve is not included: it is replaced only if it fails the examination, and it is priced per machine because cost varies sharply by brand. Manufacturer annual parts kits are not included. On a traditional machine the listed consumables are the whole parts cost; on Eversys the annual kit alone runs to several hundred pounds, so it is quoted separately before fitting."
    },
    {
      "id": "bundle-2-group",
      "category": "Bundled service and PSSR",
      "name": "Premium bundle — service + PSSR, 2 group machine (high-street standard)",
      "price": 440,
      "priceType": "fixed",
      "unit": "per machine",
      "durationMinutes": 150,
      "examples": [
        "La Marzocco Linea Classic",
        "Sanremo Capri",
        "Sanremo Café Racer",
        "Victoria Arduino Eagle One",
        "Astoria",
        "Conti"
      ],
      "includes": [
        "Full front-end service",
        "Full statutory PSSR boiler pressure test",
        "Written Scheme of Examination and examination certificate"
      ],
      "note": "Consumable parts only. A certified safety valve is not included: it is replaced only if it fails the examination, and it is priced per machine because cost varies sharply by brand. Manufacturer annual parts kits are not included. On a traditional machine the listed consumables are the whole parts cost; on Eversys the annual kit alone runs to several hundred pounds, so it is quoted separately before fitting."
    },
    {
      "id": "bundle-3-group",
      "category": "Bundled service and PSSR",
      "name": "Premium bundle — service + PSSR, 3 group machine",
      "price": 500,
      "priceType": "fixed",
      "unit": "per machine",
      "durationMinutes": 180,
      "includes": [
        "Full front-end service",
        "Full statutory PSSR boiler pressure test",
        "Written Scheme of Examination and examination certificate"
      ],
      "note": "Consumable parts only. A certified safety valve is not included: it is replaced only if it fails the examination, and it is priced per machine because cost varies sharply by brand. Manufacturer annual parts kits are not included. On a traditional machine the listed consumables are the whole parts cost; on Eversys the annual kit alone runs to several hundred pounds, so it is quoted separately before fitting."
    },
    {
      "id": "water-filter-brita-c300",
      "category": "Water treatment",
      "name": "Brita Purity C300 cartridge, supplied",
      "price": 107,
      "priceType": "fixed",
      "unit": "per filter",
      "note": "Cartridge, head and hose inspection, bypass set to measured hardness.",
      "description": "Brita Purity cartridge, supplied. Fitting is included when the filter is changed during a PSSR examination or service visit.",
      "condition": "Fitted on site by an engineer; filters are not posted out. The listed price applies when ordered with a PSSR examination, a service, a breakdown call-out or a water test. Ordered alone, the standard call-out applies."
    },
    {
      "id": "water-filter-brita-c500",
      "category": "Water treatment",
      "name": "Brita Purity C500 cartridge, supplied",
      "price": 153,
      "priceType": "fixed",
      "unit": "per filter",
      "note": "Cartridge, head and hose inspection, bypass set to measured hardness.",
      "description": "Brita Purity cartridge, supplied. Fitting is included when the filter is changed during a PSSR examination or service visit.",
      "condition": "Fitted on site by an engineer; filters are not posted out. The listed price applies when ordered with a PSSR examination, a service, a breakdown call-out or a water test. Ordered alone, the standard call-out applies."
    },
    {
      "id": "water-filter-brita-c1100",
      "category": "Water treatment",
      "name": "Brita Purity C1100 cartridge, supplied",
      "price": 200,
      "priceType": "fixed",
      "unit": "per filter",
      "note": "High-capacity cartridge, head and hose inspection, bypass calibration.",
      "description": "Brita Purity cartridge, supplied. Fitting is included when the filter is changed during a PSSR examination or service visit.",
      "condition": "Fitted on site by an engineer; filters are not posted out. The listed price applies when ordered with a PSSR examination, a service, a breakdown call-out or a water test. Ordered alone, the standard call-out applies."
    },
    {
      "id": "water-system-brita-c300",
      "name": "Brita Purity C300 full starter system",
      "price": 144,
      "priceType": "fixed",
      "unit": "per system",
      "description": "Cartridge, variable bypass head (0-70%), two 1 m braided hoses, 3/4\" to 3/8\" mains adapter and wall bracket. Approx. 3,464 litres at 10°dH and 30% bypass — suited to a 2-group machine in a normal-volume shop.",
      "condition": "Fitted on site by an engineer; filters are not posted out. The listed price applies when ordered with a PSSR examination, a service, a breakdown call-out or a water test. Ordered alone, the standard call-out applies."
    },
    {
      "id": "water-system-brita-c500",
      "name": "Brita Purity C500 full starter system",
      "price": 190,
      "priceType": "fixed",
      "unit": "per system",
      "description": "As above with the C500 cartridge. Approx. 6,800 litres at 10°dH and 30% bypass — for a busy 2 or 3 group machine, or a site also running a combi oven.",
      "condition": "Fitted on site by an engineer; filters are not posted out. The listed price applies when ordered with a PSSR examination, a service, a breakdown call-out or a water test. Ordered alone, the standard call-out applies."
    },
    {
      "id": "water-system-brita-c1100",
      "name": "Brita Purity C1100 full starter system",
      "price": 220,
      "priceType": "fixed",
      "unit": "per system",
      "description": "As above with the C1100 cartridge. Approx. 11,500 litres at 10°dH and 30% bypass — the industrial baseline for high-volume multi-group or bean-to-cup equipment and bakery operations.",
      "condition": "Fitted on site by an engineer; filters are not posted out. The listed price applies when ordered with a PSSR examination, a service, a breakdown call-out or a water test. Ordered alone, the standard call-out applies."
    },
    {
      "id": "water-filter-bwt-xl",
      "category": "Water treatment",
      "name": "BWT Bestmax XL cartridge exchange",
      "price": 225,
      "priceType": "fixed",
      "unit": "per filter",
      "note": "Cartridge, vessel and fitting inspection, bypass calibration."
    },
    {
      "id": "water-filter-bwt-2xl",
      "category": "Water treatment",
      "name": "BWT Bestmax 2XL cartridge exchange",
      "price": 345,
      "priceType": "fixed",
      "unit": "per filter",
      "note": "The 2XL cartridge alone retails at £269–£296, so the previous £295 price was below cartridge cost."
    },
    {
      "id": "water-hardness-test",
      "category": "Water treatment",
      "name": "Water hardness test and written report",
      "price": 75,
      "priceType": "fixed",
      "unit": "per site",
      "note": "Booked without a PSSR or service visit. Included free within any PSSR examination."
    },
    {
      "id": "grinder-service",
      "category": "Grinder",
      "name": "Commercial grinder calibration and deep clean",
      "price": 89,
      "priceType": "fixed",
      "unit": "per grinder",
      "note": "Replacement burrs are quoted separately by model.",
      "description": "Strip-down, chamber deep clean, burr wear report and calibration. 45-60 minutes on site. Replacement burrs are quoted by model before fitting."
    },
    {
      "id": "emergency-callout",
      "category": "Reactive",
      "name": "London / Essex emergency call-out and diagnostics",
      "price": 135,
      "priceType": "fixed",
      "unit": "first hour on site",
      "note": "Subsequent labour £65 per hour. Parts quoted before fitting."
    },
    {
      "id": "additional-labour",
      "category": "Reactive",
      "name": "Additional labour after the first diagnostic hour",
      "price": 65,
      "priceType": "fixed",
      "unit": "per hour"
    },
    {
      "id": "maintenance-1-2-group",
      "category": "Contract",
      "name": "Preventative maintenance agreement — 1 or 2 group machine",
      "price": 845,
      "priceType": "from",
      "unit": "per year",
      "note": "Two scheduled visits a year, filter changes included and priority breakdown response. Scope quoted by machine count and filter size. The statutory examination is charged separately."
    },
    {
      "id": "maintenance-3-group",
      "category": "Contract",
      "name": "Preventative maintenance agreement — 3 group machine",
      "price": 945,
      "priceType": "from",
      "unit": "per year",
      "note": "Two scheduled visits a year, filter changes included and priority breakdown response. Scope quoted by machine count and filter size. The statutory examination is charged separately."
    },
    {
      "id": "insurance-inspector-assistance",
      "name": "Insurance inspector assistance (prepare and re-close)",
      "price": 250,
      "priceType": "fixed",
      "unit": "per visit",
      "description": "On-site assistance when your insurer sends their own inspector. An engineer prepares the machine beforehand — isolating, depressurising, draining the boiler and opening it — remains on site while the inspector works, then re-closes, refills, heats and function-tests it. Fixed fee for the first 3 hours; additional time at £65 per hour."
    }
  ],
  "discounts": [
    {
      "id": "second-machine",
      "name": "Second machine at the same site, or within one mile",
      "discountPercent": 15
    },
    {
      "id": "third-fourth-machine",
      "name": "Third and fourth machine within the same group",
      "discountPercent": 20
    },
    {
      "id": "group-5-sites",
      "name": "Group contract: five or more London locations",
      "discountPercent": 20,
      "note": "Fixed discount across all site invoices, with consolidated monthly invoicing and a named account contact."
    }
  ],
  "exclusions": [
    "Heating elements, boiler shells, flanges and welds",
    "Steam and water valve assemblies and tap bodies beyond standard washers",
    "Solenoid valves, pumps, expansion valves, flow meters and restrictors",
    "Control boards, displays, keypads, probes and level sensors",
    "Grinder burr sets and dose mechanisms",
    "Water filtration vessels and heads beyond the quoted exchange",
    "Any component damaged by scale, frost, water quality, incorrect installation or third-party work"
  ],
  "payment": "Invoiced on completion, payable within 14 days. Group accounts are billed monthly on agreed terms.",
  "booking": {
    "method": "Telephone only — PSSR.uk does not take bookings online",
    "telephone": "+44 208 037 9340",
    "callbackForm": "https://pssr.uk/booking.html",
    "whyPhone": "A call answers back: we ask the machine make, group count and postcode, then give a fixed price and a date in the same conversation.",
    "responseTime": "Fixed price given on the call; callback requests answered within a couple of working hours",
    "certificateTurnaroundHours": 48
  },
  "certification": {
    "model": "Written Scheme of Examination backed and certified by CoffeeSafe by PSSR.uk's CoffeeSafe",
    "inspectionCarriedOutBy": "Select engineers from the own engineers",
    "thirdPartyPortalFees": false,
    "note": "No portal, registry or per-submission fee is added to any price. Where a client requires submission to a specific third-party registry, PSSR.uk submits to that scheme at no extra charge."
  }
}