Casadio · 2 group
Casadio Nettuno — PSSR examination & servicing
Nettuno machines are used in gastropubs, casual eateries and small chains nationwide. The engineer carries out the statutory PSSR examination, the front-end service and the water treatment on this model — a standalone examination is £265 + VAT, or £440 + VAT with the service included.
Quick answer
Does a Casadio Nettuno need a PSSR examination?
Yes, if it operates in a workplace. It carries a single steam boiler with its own protective devices, which is the pressure system in scope. Steam is a relevant fluid under PSSR 2000 and steam systems are covered at any pressure and any volume, so the boiler must have a Written Scheme of Examination and be examined periodically by a competent person.
- Examination only
- £265
- With service
- £440
The machine
Why the Nettuno matters to the Casadio owner
A highly reliable, cost-conscious workhorse popular with gastropubs and casual eateries.
In practice you will find it in gastropubs, casual eateries and small chains — which shapes what the examination looks like on site: how the machine is accessed, how long it can be offline, and how much scale it has accumulated.
On the day
- The steam boiler is drained and inspected internally with an endoscope for scale, corrosion and weld condition.
- The safety valve, anti-vac valve and fittings are checked and tested.
- The pressure gauge is verified against our calibrated test gauge, not against itself.
- A 2 group single boiler is one drain and one refill, comfortably inside the standard appointment window.
- The Written Scheme of Examination names the vessel and the protective devices it covers.
Typical rates for this model
- Standalone PSSR examination
- £265
- Service + PSSR bundle
- £440
- Certified safety valve, if it fails
- £35 + VAT
- Water filter, fitted on a visit
- from £107
- Grinder calibration & deep clean
- £89
- If it does not pass
- Explained in writing
All prices exclude VAT. A single steam boiler with one set of protective devices to examine. We confirm the exact figure on the call.
Filters are fitted on site by an engineer and are not posted out. The filter price applies when ordered with a PSSR examination, service, call-out or water test; booked alone it is charged at the standard call-out.
What we see on this model
- Gastropub sites often run one machine hard through lunch and dinner with no midday break — book the examination outside those windows.
- Straightforward hydraulics make this one of the quicker examinations we carry out.
- Casadio's traditional model (product page archived 2024): positive-displacement pump, Easy Steam whipping system, thermosiphonic groups, 2.4-inch display, optional Wi-Fi telemetry kit. Casadio's own site returns HTTP 500. No fault reports, error codes or service intervals were found, and boiler capacity/material are not published in the sources read.
Verified boiler data
What is actually inside this machine
| Configuration | Steam boiler |
|---|---|
| 1 group | 4.5 L |
| 2 group compact | 7.0 L |
| 3 group | 14.5 L |
Manufacturer's published boiler capacities. Where a maker publishes no figure we say so rather than estimate.
Service interval. Not documented in the sources found.
Fault finder
What actually goes wrong on a Casadio Nettuno
Owners usually call us with a symptom, not a diagnosis. This is what that symptom most often turns out to be on this machine, and what putting it right involves.
| Symptom | Usual cause | What fixes it |
|---|---|---|
| "Machine cold - wait" warning when a coffee key is pressed. | The boiler has not reached its set working pressure and a delivery key was pressed. | Wait for the boiler to reach pressure before dispensing. |
| Volumetric sensor error symbol in place of the group symbol, about 5 s into delivery; the shot continues. | Interruption or fault in the volumetric sensor (flowmeter) - no pulses reaching the board. | Casadio directs the user to the service centre; the technician checks the flowmeter, its connector and the board input. |
| Filling timeout - the machine faults and all keypad LEDs flash; no dispensing. | The level probe stayed uncovered for 15 minutes: no water, fill circuit fault or a scaled/insulated probe. | Service call: restore water, check the fill solenoid and clean/replace the level probe, then reset. |
| EasySteam error icon (flashing) instead of the normal EasySteam symbol. | Defective thermocouple or no connection to the thermocouple interface; or the interface is faulty/not connected to the display board. | Check the thermocouple and interface connections; replace the faulty thermocouple/interface. |
| Display connection error icon. | Display plugged into the wrong connector on the mainboard, display not seated, or pins/crimps wrong (pins 2 and 3 not crossed). | Reconnect the display to the white mainboard connector, reseat it and check the crimps/pin order. |
These are faults documented for this model, not a generic list.
Common parts
Common parts for the Casadio Nettuno
The components most often replaced on this machine, listed by reference number, as a reference for engineers and owners identifying a part.
| Part no. | Description |
|---|---|
| #19251 | Ptfe Element Gasket 58 X 50 X 2 Mm (For Jag30775 & Jag15876) |
| #2102 | Parker 3 Way Grp Solenoid Valve 24v (Plus 3 housings in) |
| #2841 | Element Protection Thermostat - Original |
| #0398 | Lucifer 3 Way Grp Solenoid Valve 230v (Ruby) |
| #18281 | Parker 3 Way Solenoid Valve 24v |
| #0450 | PARKER 3 WAY GRP SOLENOID VALVE 230V (RUBY) |
| #23371 | PARKER 2 WAY INLET SOLENOID VALVE 230V |
| #29950 | PARKER 3 WAY SOLENOID VALVE 24V |
| #15876 | Casadio 2grp Element 5400w - Original |
| #23615 | Faema / Casadio Double Shower Plate 58 X 19mm |
| #30775 | Casadio Undici Element 2700w L= 195mm |
| #18141 | Group Seal 74 X 58 X 8MM |
Parts most often needed on this model
| Part | Number | What it fixes |
|---|---|---|
| Double spout (short), Nettuno | — | Replacement for a damaged or missing spout (dealer lists it as a Nettuno part) |
| 2-cup filter basket, Nettuno | — | Replacement for a worn or lost double basket (dealer lists it as a Nettuno part) |
| Group gasket | 402199010 | Group seal; first wear item on the thermosiphonic group. |
| Shower group (shower screen assembly) | 457560000 | Scales and deforms; replaced with the group gasket. |
| Complete level probe | 959714000 | Scale on the probe causes overfilling and the 15-minute filling timeout. |
| Pressurestat | 532195500 | Boiler pressure control; drift or burnt contacts gives weak/unstable steam. |
| Heating element, 220 V 5400 W, L=400 | 778505010F | Main boiler element. |
| Safety valve, 1.9 bar, 1/4 G | 532392500 | Boiler safety valve; PSSR-relevant and replaced if it weeps or will not reseat. |
Questions
Nettuno questions, answered
How a boiler of this size is examined, how often, and who carries the duty — see the complete PSSR guide.
0208 037 9340
How much does a PSSR examination cost on a Casadio Nettuno?
A standalone examination is £265 + VAT, because a single steam boiler with one set of protective devices to examine. Combined with a front-end service it is £440 + VAT, which is what most gastropubs, casual eateries and small chains choose, since the boiler has to be drained for the examination either way. We confirm the exact figure on the call.
How often does a Casadio Nettuno need examining?
The Written Scheme of Examination sets the interval, and for a commercial machine used in gastropubs, casual eateries and small chains it is typically 12 to 14 months. A single boiler on this duty normally sits at the middle of that range unless the water is hard, which we test on the day and report with the certificate.
How long does a Casadio Nettuno examination take, and what happens on the day?
A 2 group single boiler is one drain and one refill, comfortably inside the standard appointment window. The visit runs: the steam boiler is drained and inspected internally with an endoscope for scale, corrosion and weld condition. the safety valve, anti-vac valve and fittings are checked and tested. The gauge is then verified against our calibrated test gauge, the system is pressure tested and held, and the machine is re-assembled, refilled, heated and function tested. The Written Scheme of Examination, signed report and asset record follow within 48 hours.
Other Casadio machines covered
Call and we'll price your Nettuno on the spot.
Same-week appointments nationwide, the Written Scheme of Examination issued within 48 hours of the visit, and a fixed price agreed before we travel.