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Fault code reference

Every fault code we hold, in one place

269 manufacturer error and message codes across 6 brands, transcribed from the makers’ own tables. Type the code the machine is showing and the table tells you what it means and which model it applies to. If it is a code we do not hold, the fault finder on the model page covers the symptoms instead.

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Showing 269 of 269 codes

Manufacturer fault codes for commercial coffee machines
BrandCodeMeaningModels
Eversys E-000 Bean hopper rear missing E2, E2m, E4, E4m
Eversys E-001 Bean hopper front missing E2, E2m, E4, E4m
Eversys E-010 Software too old. E2, E2m, E4, E4m
Eversys E-011 Please download the newest E2, E2m, E4, E4m
Eversys E-012 Please download the newest E2, E2m, E4, E4m
Eversys E-013 The software is too old for E2, E2m, E4, E4m
Eversys E-014 Grinder unit not connected. E2, E2m, E4, E4m
Eversys E-021 Grinder runs on and machine shuts down (E-021), or 'grinder blocked' (W-068/W-069) E2
Eversys E-095 Software update running. E2, E2m, E4, E4m
Eversys E-096 Right display deactivated E2, E2m, E4, E4m
Eversys E-097 Please set machine type E2, E2m, E4, E4m
Eversys E-098 Please start software update E2, E2m, E4, E4m
Eversys E-099 Communication Error. E2, E2m, E4, E4m
Eversys E-100 Pressure Sensor Always Zero E2, E2m, E4, E4m
Eversys E-102 Steam Boiler Empty Timeout E2, E2m, E4, E4m
Eversys E-103 Timeout during steam boiler E2, E2m, E4, E4m
Eversys E-104 Timeout Steam Heating E2, E2m, E4, E4m
Eversys E-105 Steam boiler connector E2, E2m, E4, E4m
Eversys E-106 Steam boiler overheats and the machine drops to standby (E-106). E4m
Eversys E-196 Right display deactivated E2, E2m, E4, E4m
Eversys E-197 Please set machine type E2, E2m, E4, E4m
Eversys E-198 Please start software update E2, E2m, E4, E4m
Eversys E-199 Communication Error Steam E2, E2m, E4, E4m
Eversys S-000 Initialize, please wait... E2, E2m, E4, E4m
Eversys S-001 Coffee boiler is heating... E2, E2m, E4, E4m
Eversys S-002 Bean hopper rear missing E2, E2m, E4, E4m
Eversys S-003 Bean hopper front missing E2, E2m, E4, E4m
Eversys S-004 Please empty the grounds E2, E2m, E4, E4m
Eversys S-005 - Risk of injury! E2, E2m, E4, E4m
Eversys S-006 Grounds drawer is full E2, E2m, E4, E4m
Eversys S-007 Please insert grounds drawer E2, E2m, E4, E4m
Eversys S-008 Please insert the grounds E2, E2m, E4, E4m
Eversys S-009 Grounds drawer missing E2, E2m, E4, E4m
Eversys S-010 Bean hopper front is empty E2, E2m, E4, E4m
Eversys S-011 Bean hopper rear is empty E2, E2m, E4, E4m
Eversys S-012 Bean hopper is empty or E2, E2m, E4, E4m
Eversys S-013 Coffee quantity too high E2, E2m, E4, E4m
Eversys S-014 Rinse necessary. E2, E2m, E4, E4m
Eversys S-015 Check cleaning ball E2, E2m, E4, E4m
Eversys S-016 The coffee machine has E2, E2m, E4, E4m
Eversys S-017 Cleaning necessary. E2, E2m, E4, E4m
Eversys S-018 The last cleaning hasn't E2, E2m, E4, E4m
Eversys S-020 Brewing unit failure. E2, E2m, E4, E4m
Eversys S-021 Grounds bin is full. E2, E2m, E4, E4m
Eversys S-022 Coffee quantity too high E2, E2m, E4, E4m
Eversys S-023 Cleaning required. Please E2, E2m, E4, E4m
Eversys S-024 - Clean the milk tubes with a E2, E2m, E4, E4m
Eversys S-025 Please wait... E2, E2m, E4, E4m
Eversys S-026 1) Remove the milk tank E2, E2m, E4, E4m
Eversys S-027 Interface not detected. All E2, E2m, E4, E4m
Eversys S-028 The milk system has been E2, E2m, E4, E4m
Eversys S-029 Milk fridge door open. E2, E2m, E4, E4m
Eversys S-030 Source water tank empty. E2, E2m, E4, E4m
Eversys S-031 Waste water tank full. E2, E2m, E4, E4m
Eversys S-032 Milk unit not connected. E2, E2m, E4, E4m
Eversys S-033 switched off. E2, E2m, E4, E4m
Eversys S-034 Bean hopper left is empty or E2, E2m, E4, E4m
Eversys S-035 Bean hopper right is empty E2, E2m, E4, E4m
Eversys S-036 Have you refilled the source E2, E2m, E4, E4m
Eversys S-037 Have you emptied the waste Have you emptied the waste E2, E2m, E4, E4m
Eversys S-038 - Please empty waste water E2, E2m, E4, E4m
Eversys S-100 Steam boiler is heating... E2, E2m, E4, E4m
Eversys S-101 Please switch off the E2, E2m, E4, E4m
Eversys S-102 Empty steam boiler... E2, E2m, E4, E4m
Eversys S-103 Depressurize steam boiler... E2, E2m, E4, E4m
Eversys S-104 Fill steam boiler... E2, E2m, E4, E4m
Eversys S-105 Rinse necessary. E2, E2m, E4, E4m
Eversys S-106 Initialize, please wait... E2, E2m, E4, E4m
Eversys S-107 Steam boiler security probe E2, E2m, E4, E4m
Eversys S-108 Interface not detected. All E2, E2m, E4, E4m
Eversys S-109 Display open. E2, E2m, E4, E4m
Eversys W-002 Coffee boiler left is heating... E2, E2m, E4, E4m
Eversys W-003 Coffee boiler right is E2, E2m, E4, E4m
Eversys W-004 Water flow left too low E2, E2m, E4, E4m
Eversys W-005 Water flow right too low E2, E2m, E4, E4m
Eversys W-006 Check cleaning ball E2, E2m, E4, E4m
Eversys W-007 The coffee machine has E2, E2m, E4, E4m
Eversys W-008 Press "Continue" to start the Press and hold the rinse key E2, E2m, E4, E4m
Eversys W-009 Press "Continue" to start the Press and hold the rinse key E2, E2m, E4, E4m
Eversys W-010 Invalid coffee recipe E2, E2m, E4, E4m
Eversys W-011 Brewing unit initialization E2, E2m, E4, E4m
Eversys W-012 Brewing unit initialization E2, E2m, E4, E4m
Eversys W-013 Service necessary. Please E2, E2m, E4, E4m
Eversys W-014 Please change the water E2, E2m, E4, E4m
Eversys W-017 No grinder turns detected E2, E2m, E4, E4m
Eversys W-018 Milk tank empty. E2, E2m, E4, E4m
Eversys W-019 Steam pressure too low for E2, E2m, E4, E4m
Eversys W-020 Top piston failure left. E2, E2m, E4, E4m
Eversys W-021 Top piston failure right. E2, E2m, E4, E4m
Eversys W-022 Bottom piston failure left. E2, E2m, E4, E4m
Eversys W-023 Bottom piston failure right. E2, E2m, E4, E4m
Eversys W-024 Milk tank empty. E2, E2m, E4, E4m
Eversys W-025 No grinder turns detected E2, E2m, E4, E4m
Eversys W-027 Date and time incorrect. E2, E2m, E4, E4m
Eversys W-028 Date and time incorrect. E2, E2m, E4, E4m
Eversys W-029 Failure of external EEPROM E2, E2m, E4, E4m
Eversys W-030 Failure during backup to E2, E2m, E4, E4m
Eversys W-034 No coffee powder detected E2, E2m, E4, E4m
Eversys W-035 No coffee powder detected E2, E2m, E4, E4m
Eversys W-036 Push brew chamber back E2, E2m, E4, E4m
Eversys W-037 The milk system was E2, E2m, E4, E4m
Eversys W-038 Coffee boiler temperature E2, E2m, E4, E4m
Eversys W-039 Coffee boiler temperature E2, E2m, E4, E4m
Eversys W-040 Milk heater temperature E2, E2m, E4, E4m
Eversys W-041 Milk heater temperature E2, E2m, E4, E4m
Eversys W-045 Milk temperature too high E2, E2m, E4, E4m
Eversys W-046 Please check the milk E2, E2m, E4, E4m
Eversys W-048 During the weekend all milk E2, E2m, E4, E4m
Eversys W-049 The left milk temperature E2, E2m, E4, E4m
Eversys W-050 Fan Front doesn't run. E2, E2m, E4, E4m
Eversys W-051 Check if the front fan is E2, E2m, E4, E4m
Eversys W-052 Fan of right grinder (hopper E2, E2m, E4, E4m
Eversys W-053 The right milk temperature E2, E2m, E4, E4m
Eversys W-054 Milk pump left doesn't run. E2, E2m, E4, E4m
Eversys W-055 Milk pump right doesn't run. E2, E2m, E4, E4m
Eversys W-056 Milk input temperature E2, E2m, E4, E4m
Eversys W-057 Milk input temperature E2, E2m, E4, E4m
Eversys W-058 Milk tank temperature left E2, E2m, E4, E4m
Eversys W-059 Milk tank temperature right E2, E2m, E4, E4m
Eversys W-060 Milk unit not connected. E2, E2m, E4, E4m
Eversys W-061 The desired number of ticks E2, E2m, E4, E4m
Eversys W-062 The desired number of ticks E2, E2m, E4, E4m
Eversys W-063 The grinder has been E2, E2m, E4, E4m
Eversys W-064 The grinder has been E2, E2m, E4, E4m
Eversys W-065 Please schedule next service E2, E2m, E4, E4m
Eversys W-066 Please schedule water filter E2, E2m, E4, E4m
Eversys W-067 The extraction time is E2, E2m, E4, E4m
Eversys W-068 The left grinder is blocked. E2, E2m, E4, E4m
Eversys W-069 The right grinder is blocked. E2, E2m, E4, E4m
Eversys W-070 Milk temperature too low E2, E2m, E4, E4m
Eversys W-071 Milk temperature too low E2, E2m, E4, E4m
Eversys W-072 The flow rate of left and E2, E2m, E4, E4m
Eversys W-073 The flow rate during rinse E2, E2m, E4, E4m
Eversys W-074 The flow rate during rinse E2, E2m, E4, E4m
Eversys W-075 The extraction time left is E2, E2m, E4, E4m
Eversys W-076 The extraction time right is E2, E2m, E4, E4m
Eversys W-077 The flow rate during rinse E2, E2m, E4, E4m
Eversys W-078 The flow rate during rinse E2, E2m, E4, E4m
Eversys W-079 The coffee nozzle was not E2, E2m, E4, E4m
Eversys W-080 The flow rate during rinse is E2, E2m, E4, E4m
Eversys W-081 The right grinder could not E2, E2m, E4, E4m
Eversys W-082 Water pump doesn't run. E2, E2m, E4, E4m
Eversys W-083 Coffee boiler outlet E2, E2m, E4, E4m
Eversys W-084 Bean level left too low. E2, E2m, E4, E4m
Eversys W-085 Bean level right too low. E2, E2m, E4, E4m
Eversys W-086 Initial rinse of milk system E2, E2m, E4, E4m
Eversys W-088 Top piston zero position E2, E2m, E4, E4m
Eversys W-099 Top piston zero position E2, E2m, E4, E4m
Eversys W-101 Steam boiler pressure too E2, E2m, E4, E4m
Eversys W-103 Steam wand left E2, E2m, E4, E4m
Eversys W-104 Steam wand right E2, E2m, E4, E4m
Faema (x) 53* Steam thermocouple out of range. RI > 053; LE > 153 E71
Faema (x)21* Group boiler pressure sensor x out of range (x = 1, 2, 3, 4). Note: Group 1 is to the far left. E71
Faema (x)30* (x = 1, 2, 3, 4 and 5) Display group 1, 2, 3 and 4. 5 service displays if one display restarts the CPU records the error. E71
Faema (x)51* Group boiler temperature sensor x out of range (x = 1, 2, 3, 4) Note: Group 1 is to the far left. E71
Faema (x)52* Group x boiler heating timeout - 20 minutes (x = 1, 2, 3, 4) Note: Group 1 is to the far left. E71
Faema (x)66 Error in the group that is dispensing. (x = 1, 2, 3, 4) Note: Group 1 is to the far left. E71
Faema (x)70 Measure-grinder adjustment: Bluetooth set up by the technician. (x = 1, 2) MM1 > 170; MM2 > 270 E71
Faema (x)83* Group x (x = 1, 2, 3, 4) keypad communication error Note: Group 1 is to the far left. E71
Faema (x)85* Bluetooth communication error (x = 1, 2) MM1 > 185; MM2 > 285 E71
Faema 020 USB power-supply malfunction. E71
Faema 023 AC 24V power supply malfunction. E71
Faema 024 Clock malfunction. E71
Faema 025* No power: group, EV, milk pump E71
Faema 029 * LCD display not connected (applies only to machines with 128 x 64 pixel monochromatic display) E71
Faema 030 Slave micro processor malfunction. E71
Faema 041* Milk pump motor overcurrent E71
Faema 051 Temperature sensor signal out of range. E71
Faema 052 Boiler heating timeout - 45 minutes. E71
Faema 058 Boiler overpressure alarm. E71
Faema 059 Boiler: Refill timeout - 15 minutes. E71
Faema 060 Boiler-level signal errors. E71
Faema 062 Coffees dispensed for MM1 with flow under the limit (3 consecutive coffees dispensed). E71
Faema 063 Coffees dispensed referred to MM1 with flow over the limit (3 consecutive coffees dispensed). E71
Faema 064 Coffees dispensed referred to MM2 with flow under the limit (3 consecutive coffees dispensed). E71
Faema 065 Coffees dispensed referred to MM2 with flow over the limit (3 consecutive coffees dispensed). E71
Faema 082 Temporary communication problem with the keyboards/TFT display. E71
Faema 083 Services key communication error. E71
Faema 089 NVM RAM data integrity error E71
Faema 091* No tank during milk washing cycle E71
Faema 092 Request water softener resin regeneration. E71
Faema 093 Request replacement water filter. E71
Faema 096 Maintenance needed. E71
Faema 097* Reset standard password. E71
Faema 098 Historical malfunctions and wash 1 reset. E71
Faema 099 Default data input. E71
Faema 105 SD card malfunction. E71
Faema 282 Keypad reset operation carried out by CPU board due to repeated communication problems. E71
Faema 583 TS/AS keyboard board communication error. RGB light module failure only for Emblem R. E71
Faema 683 Autosteam module communication malfunction. E71
Faema x21 One group runs hot or cold versus the others, or shows a group-boiler sensor alarm, with an implausible readout on that E71
Faema x51 One group runs hot or cold versus the others, or shows a group-boiler sensor alarm, with an implausible readout on that E71
Faema x66 A group stops dispensing mid-service or doses short/odd volumes with a group error, others fine (code x66) E71
La Cimbali 052 Boiler heating timeout, fault 052 after 45 minutes; machine stays cold and will not reach pressure. M200
La Cimbali 058 Boiler overpressure alarm 058; pressure climbs, safety valve vents. M200
La Cimbali 059 Boiler refill timeout 059 after 15 minutes; no water entering the boiler. M200
La Cimbali 060 Boiler-level signal error 060; false level readings and unstable autofill. M200
Rancilio E01 Error reaching boiler level — boiler does not load water, or keeps loading (BOILER OVERPRESSURE E19 also appears as it fills) Invicta
Rancilio E02 Boiler pressure not reached — machine cold, has not reached set pressure after 45 min Invicta
Rancilio E03 Boiler level probe short circuit — machine cold and does not heat Invicta
Rancilio E04 Boiler level probe interrupted — machine cold and does not heat Invicta
Rancilio E05 No IDS connection — IDS cash system not working Invicta
Rancilio E06 Resin regeneration failure — water filter cartridge needs replacing (W09 ignored 3 days) Invicta
Rancilio E07 Maintenance failure — preventive maintenance due (W08 ignored 3 days) Invicta
Rancilio E08 Washing failure — group needs washing (reminder ignored 3 days) Invicta
Rancilio E09 No 5-V services connection — generic 5 V line fault, USB module not working Invicta
Rancilio E10 Pressure transducer connection missing — Huba transducer not connected; reports overpressure Invicta
Rancilio E11 No 12-V services connection — sub-group lights, group and water buttons, and flowmeters not working Invicta
Rancilio E12 No 12-V power board connection — generic 12 V line fault, group and water buttons not working Invicta
Rancilio E13 No 24-V power valve connection — solenoid valves not working Invicta
Rancilio E14 No 24-V display group connection — group display not working Invicta
Rancilio E19 Boiler overpressure — steam pressure exceeded, or machine flooded with water Invicta
Rancilio E20 Machine will not brew and shows E20 / W10 'run autoclean'. Classe 7
Rancilio W01 Failure to read Group 1 flowmeter — CPU received no signal Invicta
Rancilio W02 Failure to read Group 2 flowmeter — CPU received no signal Invicta
Rancilio W03 Failure to read Group 3 flowmeter — CPU received no signal Invicta
Rancilio W08 Maintenance warning — preventive maintenance due on the display Invicta
Rancilio W09 Resin regeneration pop-up — filter cartridge needs replacing Invicta
Rancilio W20 EV line water supply interrupted — boiler does not load water, E01 then appears Invicta
Rancilio W21 EV line water supply short circuit — boiler does not load water, E01 then appears Invicta
Rancilio W224 24-V valve fuse — machine keeps running except the 24 V line; CPU PTC reset after cooling Invicta
Rancilio W24 EV line group 1 interrupted — no water, so no coffee, from group 1 Invicta
Rancilio W25 EV line group 1 short circuit — no water, so no coffee, from group 1 Invicta
Rancilio W26 EV line group 2 interrupted — no water, so no coffee, from group 2 Invicta
Rancilio W27 EV line group 2 short circuit — no water, so no coffee, from group 2 Invicta
Rancilio W28 EV line group 3 interrupted — no water, so no coffee, from group 3 Invicta
Rancilio W29 EV line group 3 short circuit — no water, so no coffee, from group 3 Invicta
Rancilio W36 EV line cold water economizer interrupted — only unmixed hot water from the tea lance Invicta
Rancilio W37 EV line cold water economizer short circuit — only unmixed hot water from the tea lance Invicta
Rancilio W38 EV line hot water economizer interrupted — only unmixed cold water from the tea lance Invicta
Rancilio W39 EV line hot water economizer short circuit — only unmixed cold water from the tea lance Invicta
Rancilio W52 EV line group 1 pre-infusion interrupted — no pre/post infusion in group 1 Invicta
Rancilio W53 EV line group 1 pre-infusion short circuit — no pre/post infusion in group 1 Invicta
Rancilio W54 EV line group 2 pre-infusion interrupted — no pre/post infusion in group 2 Invicta
Rancilio W55 EV line group 2 pre-infusion short circuit — no pre/post infusion in group 2 Invicta
Rancilio W56 EV line group 3 pre-infusion interrupted — no pre/post infusion in group 3 Invicta
Rancilio W57 EV line group 3 pre-infusion short circuit — no pre/post infusion in group 3 Invicta
Rancilio W70 Lighting group 1 interrupted — group 1 sub-group lights not working Invicta
Rancilio W71 Lighting group 1 short circuit — group 1 sub-group lights not working Invicta
Rancilio W72 Lighting group 2 interrupted — group 2 sub-group lights not working Invicta
Rancilio W73 Lighting group 2 short circuit — group 2 sub-group lights not working Invicta
Rancilio W74 Lighting group 3 interrupted — group 3 sub-group lights not working Invicta
Rancilio W75 Lighting group 3 short circuit — group 3 sub-group lights not working Invicta
Rancilio W92 Cup warmer 1 temperature probe interrupted — cup warmer powered but probe not detected Invicta
Rancilio W93 Cup warmer 1 temperature probe short circuit — probe short-circuited Invicta
Rex Royal E1 NTC Coffee Boiler — Interruption of the coffee boiler temperature sensor. Coffee products blocked. S2, S300
Rex Royal E10 No steam and no hot water, E10/E14/E15 S2
Rex Royal E10* Steam Boiler Pressure Sensor — If the steam boiler heater is active within a defined time, but no pressure change occurs. Coffee is still available. S2, S300
Rex Royal E11 Coffee boiler over-temperature or won't heat, E11/E12 S2
Rex Royal E11* Coffee Boiler Temp Error — Please unplug the power cord immediately !!! Coffee boiler temperature is above 120 °C for more than 10 s. No products avai S2, S300
Rex Royal E12 Coffee boiler over-temperature or won't heat, E11/E12 S2
Rex Royal E12* Coffee Boiler Heat Error — Please unplug the power cord immediately !!! Coffee boiler heater switches off after a defined timeout regardless of the bo S2, S300
Rex Royal E13 Steam boiler overfills or over-pressurises, E9 or E13 S2
Rex Royal E13* Steam Boiler Temp Error — Please unplug the power cord immediately !!! Steam boiler pressure is above 2.0 bar for more than 10 s. No products availabl S2, S300
Rex Royal E14 No steam and no hot water, E10/E14/E15 S2
Rex Royal E14* Steam Boiler Heat Error — Please unplug the power cord immediately !!! Steam boiler heater switches off after a defined timeout regardless of the boil S2, S300
Rex Royal E15 Manometer disconnected — If the manometer is not connected. Coffee is still available, product dispensing with steam is blocked. S2, S300
Rex Royal E16 Fridge milk temperature too high — Temperature limit in refrigerator (parameter 6.41) exceeded and delay time (parameter 6.42) passed. Milk products b S2, S300
Rex Royal E17* NTC CF Boiler — Discontinuity of the CF boiler temperature sensor. S2, S300
Rex Royal E18* CF Boiler Heat Error — CF boiler heating switches off after a defined timeout. S2, S300
Rex Royal E2 NTC Steam Boiler — Sensor 2 error, only old models. Interruption of the steam boiler temperature sensor. Products with steam blocked. S2, S300
Rex Royal E20 Brew piston or coffee piston position error, E5/E6/E20 S2
Rex Royal E3 Flow Error — Flowmeter does not send any pulses. Products still available. S2, S300
Rex Royal E4 Product Timeout — Coffee or tea preparation takes longer than 120 s. Products still available. S2, S300
Rex Royal E5 Brew Piston Error — Error of the brewing water piston. Products still available. S2, S300
Rex Royal E6 Coffee Piston Error — Error of the coffee piston. Products still available. S2, S300
Rex Royal E8* Steam Boiler Fill Error — Steam boiler could not be filled in the designated time. Coffee is still available. S2, S300
Rex Royal E9* Steam Boiler Level Sensor — If the filling valve does not open after a defined period of product consumption with steam (hot milk, choco etc.). Coffee S2, S300
Slayer 000 Machine alarms and stops heating, Love controller reads 000 / ERP / --- and beeps continuously Espresso V3

Transcribed from manufacturer tables. Codes change with software versions; where a code is listed without a meaning we could not read the source line and have not guessed it.

Questions

Fault code questions

0208 037 9340

What do the error codes on my coffee machine mean?

Each manufacturer uses its own scheme, so the letter prefix usually says what kind of fault it is. On Eversys machines an E- code is a stop fault and a W- code is a warning that still lets the machine work. Rancilio use E for hard faults and W for warnings, and Rex-Royal number theirs E1 to E20. Search the exact code in the table above to get the manufacturer's meaning.

Can you tell me what is wrong from the code alone?

Sometimes, and it narrows the visit considerably. A code names the system at fault, not the component: Eversys E-021 names a grinder running endlessly and their own note says it 'may be caused by a defective triac on the power board', which is a different repair from a blocked grinder. Call 0208 037 9340 with the code and the model and we will tell you what it usually turns out to be.

Why are some codes listed without a description?

Because the description on the manufacturer's page was not legible in the copy we hold. We publish the code so the lookup is complete rather than leaving a gap, and we do not invent a meaning for it.

Do these codes cover every coffee machine?

No. This is what the manufacturers have published for the ranges we cover. Traditional machines with electromechanical controls usually have no code display at all, and their faults are diagnosed by behaviour rather than by code. Each machine page says which faults are documented and which are inferred from its design.

Read us the code and we will tell you what it usually means.

A code narrows the visit before we travel, which is often the difference between one call-out and two.