Astoria · 2 group
Astoria Storm — PSSR examination & servicing
Storm machines are used in design-forward workspaces, offices and premium independents nationwide. The engineer carries out the statutory PSSR examination, the front-end service and the water treatment on this model — a standalone examination is £265 + VAT, or £440 + VAT with the service included.
Quick answer
Does a Astoria Storm need a PSSR examination?
Yes, if it operates in a workplace. It carries a single steam boiler with its own protective devices, which is the pressure system in scope. Steam is a relevant fluid under PSSR 2000 and steam systems are covered at any pressure and any volume, so the boiler must have a Written Scheme of Examination and be examined periodically by a competent person.
- Examination only
- £265
- With service
- £440
The machine
Why the Storm matters to the Astoria owner
A barista-focused, premium machine used in design-forward workspaces.
In practice you will find it in design-forward workspaces, offices and premium independents — which shapes what the examination looks like on site: how the machine is accessed, how long it can be offline, and how much scale it has accumulated.
On the day
- The steam boiler is drained and inspected internally with an endoscope for scale, corrosion and weld condition.
- The safety valve, anti-vac valve and fittings are checked and tested.
- The pressure gauge is verified against our calibrated test gauge, not against itself.
- A 2 group single boiler is one drain and one refill, comfortably inside the standard appointment window.
- The Written Scheme of Examination names the vessel and the protective devices it covers.
Typical rates for this model
- Standalone PSSR examination
- £265
- Service + PSSR bundle
- £440
- Certified safety valve, if it fails
- £35 + VAT
- Water filter, fitted on a visit
- from £107
- Grinder calibration & deep clean
- £89
- If it does not pass
- Explained in writing
All prices exclude VAT. A single steam boiler with one set of protective devices to examine. We confirm the exact figure on the call.
Filters are fitted on site by an engineer and are not posted out. The filter price applies when ordered with a PSSR examination, service, call-out or water test; booked alone it is charged at the standard call-out.
What we see on this model
- Workplace installations often serve a fixed population on fixed hours, which makes pre-opening examination bookings straightforward.
- Barista-facing machines usually see more attention to the group end than the boiler end — the examination is where the boiler finally gets looked at.
- Multiboiler Barista Attitude machine: 8.5 L steam boiler plus 1.2 L coffee boiler per group. 2-group 4,800/5,230 W (5,800/6,315 W ESB), 1,035 x 618 x 500 mm, 85 kg; 3-group 6,400/6,970 W, 1,175 mm, 105 kg. Display per group, USB, scheduled-maintenance counters, FRC version with brewing-pressure graphs. Not in Astoria's current line-up (checked 2026: the tech range lists Plus4You Advantage), so treat Storm as a legacy/discontinued model; its technician manual is still the service reference.
Verified boiler data
What is actually inside this machine
| Configuration | Steam boiler |
|---|---|
| 2 group | 8.5 L |
Manufacturer's published boiler capacities. Where a maker publishes no figure we say so rather than estimate.
Service interval. Astoria's technician schedule requires the shower head and under-cup seal of each group to be replaced every three months, the water softener regenerated every 15 days (more often with hard water), and weekly/quarterly/annual checks of the
Fault finder
What actually goes wrong on a Astoria Storm
Owners usually call us with a symptom, not a diagnosis. This is what that symptom most often turns out to be on this machine, and what putting it right involves.
| Symptom | Usual cause | What fixes it |
|---|---|---|
| E013 "Steam heating unit topping up timeout" - the steam boiler stops topping up. | In operation the steam heating unit did not finish topping up within 45 s: no water in the mains, clogged filling solenoid or pump filter, or fuse F1 blown in the control unit. | Power-cycle, check the mains water, clean/replace the fill solenoid and pump filter, check fuse F1. |
| E010 "Steam heating unit heating timeout" - no steam, machine not heating. | Steam heating circuit disconnected, safety thermostat open, fuse F9 blown, static relay faulty, or a bad motherboard. | Check the service-boiler heating circuit, reset/replace the safety thermostat, replace F9 or the static relay; board if the fault persists. |
| E011 "Steam heating unit safety level" - machine locks out. | Water in the steam boiler dropped below the minimum level: level probe scaled or misconnected, or water not passing through the boiler correctly. | Power-cycle, clean the probe, check the minimum-level probe connection and that the boiler fills. |
| E039 (GR.1; E055/E071/E087 for groups 2-4) "Group dosing device" - the group stops and the dose is not counted. | The volumetric dosing device has sent no pulse for 6 s: device unplugged, no mains water, pump/dosing-device filter blocked, 1 mm group nozzle blocked, 0.5 mm dosing-device inlet nozzle blocked. | Check the dosing-device connector, water supply, both filters and both nozzles. |
| E036 (GR.1; E052/E068/E084 for groups 2-4) "Group heating timeout". | Group heating circuit disconnected, group element open, safety thermostat open, fuse F6/F8 blown, or a triac/phase fault in the control unit. | Test the group element and safety thermostat, check F6/F8 and the triac; replace the failed part. |
These are faults documented for this model, not a generic list.
Common parts
Common parts for the Astoria Storm
The components most often replaced on this machine, listed by reference number, as a reference for engineers and owners identifying a part.
| Part no. | Description |
|---|---|
| #2102 | Parker 3 Way Grp Solenoid Valve 24v (Plus 3 housings in) |
| #2841 | Element Protection Thermostat - Original |
| #0398 | Lucifer 3 Way Grp Solenoid Valve 230v (Ruby) |
| #18281 | Parker 3 Way Solenoid Valve 24v |
| #0450 | PARKER 3 WAY GRP SOLENOID VALVE 230V (RUBY) |
| #23371 | PARKER 2 WAY INLET SOLENOID VALVE 230V |
| #29950 | PARKER 3 WAY SOLENOID VALVE 24V |
| #0020 | Pump Head Rotoflow |
| #0093 | Sirai Pressure Switch |
| #1497 | Parker Pressure Switch |
| #1578 | Solenoid O Rings Bag Of 100 |
| #1586 | Shower Plate 52 X 5mm |
Parts most often needed on this model
| Part | Number | What it fixes |
|---|---|---|
| Shower head (perforated disk) | — | Replaced every three months with the under-cup seal, per the technician manual. |
| Under-cup seal (group gasket) | — | Three-monthly consumable; wear shows as a leaking group or grounds in the cup. |
| Safety valve | — | Checked yearly; if the pin will not move the valve is scaled and must be replaced with a manufacturer's original. |
| Non-return (drain) valve | — | Checked yearly; loss of pressure shows as short doses. |
Questions
Storm questions, answered
How a boiler of this size is examined, how often, and who carries the duty — see the complete PSSR guide.
0208 037 9340
How much does a PSSR examination cost on a Astoria Storm?
A standalone examination is £265 + VAT, because a single steam boiler with one set of protective devices to examine. Combined with a front-end service it is £440 + VAT, which is what most design-forward workspaces, offices and premium independents choose, since the boiler has to be drained for the examination either way. We confirm the exact figure on the call.
How often does a Astoria Storm need examining?
The Written Scheme of Examination sets the interval, and for a commercial machine used in design-forward workspaces, offices and premium independents it is typically 12 to 14 months. A single boiler on this duty normally sits at the middle of that range unless the water is hard, which we test on the day and report with the certificate.
How long does a Astoria Storm examination take, and what happens on the day?
A 2 group single boiler is one drain and one refill, comfortably inside the standard appointment window. The visit runs: the steam boiler is drained and inspected internally with an endoscope for scale, corrosion and weld condition. the safety valve, anti-vac valve and fittings are checked and tested. The gauge is then verified against our calibrated test gauge, the system is pressure tested and held, and the machine is re-assembled, refilled, heated and function tested. The Written Scheme of Examination, signed report and asset record follow within 48 hours.
Other Astoria machines covered
Call and we'll price your Storm on the spot.
Same-week appointments nationwide, the Written Scheme of Examination issued within 48 hours of the visit, and a fixed price agreed before we travel.