Eversys · bean to cup
Eversys E4m — PSSR examination & servicing
E4m machines are used in sites that need E4 throughput in a narrower footprint nationwide. The engineer carries out the statutory PSSR examination, the front-end service and the water treatment on this model — a standalone examination is £265 + VAT, or £645 + VAT with the service included.
Quick answer
Does a Eversys E4m need a PSSR examination?
Yes, if it operates in a workplace. It carries a single steam boiler with its own protective devices, which is the pressure system in scope. Steam is a relevant fluid under PSSR 2000 and steam systems are covered at any pressure and any volume, so the boiler must have a Written Scheme of Examination and be examined periodically by a competent person.
- Examination only
- £265
- With service
- £645
The machine
Why the E4m matters to the Eversys owner
The slimmed E4, sharing its 5.6 litre sealed boiler with the E2m but running the larger brew platform.
In practice you will find it in sites that need E4 throughput in a narrower footprint — which shapes what the examination looks like on site: how the machine is accessed, how long it can be offline, and how much scale it has accumulated.
On the day
- The steam boiler is located and examined. On a sealed stainless vessel the examination is external — wall thickness, corrosion at fittings, and the condition of every connection — with internal inspection by borescope only where the vessel design allows access.
- The safety valve, expansion valve, pressure sensor and thermal cut-outs are identified, checked and function tested.
- The pressure gauge is verified against our calibrated test gauge, not against itself.
- The vessel is small and sealed, so there is no drain-down and refill to wait for. The time goes on getting to it, which is why the brew unit and panels come off.
- The Written Scheme of Examination records the vessel as sealed and sets out the external examination and the protective devices it relies on.
Typical rates for this model
- Standalone PSSR examination
- £265
- Service + PSSR bundle
- £645
- Certified safety valve, if it fails
- Quoted per machine
- Water filter, fitted on a visit
- from £107
- Grinder calibration & deep clean
- £89
- If it does not pass
- Explained in writing
All prices exclude VAT. A single steam boiler with one set of protective devices to examine. We confirm the exact figure on the call.
Filters are fitted on site by an engineer and are not posted out. The filter price applies when ordered with a PSSR examination, service, call-out or water test; booked alone it is charged at the standard call-out.
What we see on this model
- Same 5.6 litre vessel as the E2m at the same 3.3 bar rating, so the vessel examination is identical and only the service access differs.
- Worth confirming on the data plate: E2m and E4m are easily confused on a site visit, and the record should name the right one.
- Eversys parts are proprietary and dealer-supplied. The safety valve is a three-part rebuild kit rather than a valve you can buy off the shelf, and the annual parts kit runs into several hundred pounds. We quote those separately, before fitting.
- Two groups plus milk; 5.6 L milk/steam boiler, available as an assembly (104343, e'4m V2). Both milk circuits carry their own pump, heater and temperature sensors, so a single bad side is a side-specific pump, nozzle or sensor rather than a shared fault. Same 12-month brew/milk and 24-month grinder/hydraulic kit rhythm as the E4.
- A standalone Eversys preventative maintenance visit runs £300–£600 on the open market for labour plus the mandatory manufacturer kit, and an inclusive contract £1,000–£2,200 a year. Our published bundle covers the labour and the examination; the Eversys service kit itself is charged at cost with the visit, because kit prices move with the model and the cycle count. Eversys build the machine from removable modules, so a module swap is quick work compared with stripping a traditional group.
Verified boiler data
What is actually inside this machine
| Configuration | Steam boiler |
|---|---|
| e'4m Eline (2 coffee boilers) | 5.6 L |
Manufacturer's published boiler capacities. Where a maker publishes no figure we say so rather than estimate. Field median 5.6 litres, matching the manufacturer figure.
Service interval. Eversys E-line service kits are scheduled by cycles and time together. Brew, steam and milk kits are 12-month items; grinder, hydraulic and frame kits are 24-month items; each kit is sized for 100,000 cycles (Eversys e'Support kit tables).
What a service covers
- ›Brew unit module cleaned and its 12-month kit fitted
- ›Grinder checked and recalibrated; burrs assessed against wear limits
- ›Steam and milk modules serviced on their own 12-month kits
- ›Water filter renewed and the boiler safety devices and pressure checked
- ›Firmware and telemetry reviewed remotely before the visit where the machine reports
Source: Eversys e'4m data sheet (Eline)
Fault finder
What actually goes wrong on a Eversys E4m
Owners usually call us with a symptom, not a diagnosis. This is what that symptom most often turns out to be on this machine, and what putting it right involves.
| Symptom | Usual cause | What fixes it |
|---|---|---|
| Machine halts mid-service, 'brewing unit blocked' / brew unit will not initialise (W-011, W-012, S-020) | coffee and oil build-up plus worn top/bottom piston rod seals make the brew piston too stiff for the motor to home | strip and clean the brew unit, fit the piston-rod fitting and o-rings from the brew PM kit, re-initialise. |
| Drinks run slow, 'water flow too low' (W-004/W-005) | Eversys' own order: water supply, grinder set too fine, overloaded powder chute, then an exhausted water filter, scale at the flowmeter gives the same reading | check supply and filter counter first, then grind, then hydraulic side. |
| No steam or milk, coffee still pours, E-102/E-103 fill timeout or E-104 heating timeout | closed supply, blocked filter, failed inlet valve, scaled filling line, E-106/E-107 are sensor or stuck contactor instead | supply and inlet valve for the timeouts, sensor and cable for E-107, element circuit and contactor for the overheat pair. |
| Grinder runs on and machine shuts down (E-021), or 'grinder blocked' (W-068/W-069) | three causes Eversys separates: grind too fine, stone in the burrs, or a failed triac on the power board | coarser grind and clear the obstruction, if E-021 is logged the power board triac is the suspect, not the grinder. |
| Machine refuses all coffee until cleaned (S-017) | cleaning-ball dispenser light barrier dirty, or ball blocked/broken, so the machine believes it was cleaned without detergent and locks out | refill or replace balls, clean the light barrier, complete a clean with a ball detected. |
| Time and date lost at every power cycle (W-027/W-028) | display battery dead | replace the display. |
| One side dead, other still serving | e'4 has two independent brew modules and two displays, E-096/E-097/E-098 are display machine-type or software mismatch between the two | match machine type and software across both displays. |
| Grinder runs on endlessly and the machine shuts down (E-021). | Grinder motor detected turning endlessly; defective power-board triac is the documented cause. | Replace the power-board triac (100 253). |
| 'Timeout during steam boiler filling' (E-103) - no steam or hot water, coffee still works. | Fill timeout: closed tap, blocked fill nozzle (exhausted water filter), or supply fault. | Supply, filter, then fill nozzle. |
| Steam boiler overheats and the machine drops to standby (E-106). | Eversys points at the steam boiler triac when the boiler overheats. | Check/replace the steam boiler triac; confirm the pressure sensor reads sensibly (E-107 is its failure code). |
| Milk temperature too high on one or both sides (W-045 / W-046). | Clogged nozzle after the milk pump, blocked or perished suction tube, or clogged pump/valve block; worsened by cleaning without Everclean. | Everclean clean, clear the nozzle, replace the suction tube, check pump and valve block. |
| Milk pump not running (W-054 / W-055). | Milk pump failure or wiring connection. | Check pump and connector; replace the pump (101 332). |
These are faults documented for this model, not a generic list.
Fault codes
Eversys error and message codes
The codes this range can display, transcribed from the manufacturer's error table. If the machine is showing one, the code names the system at fault before any strip-down.
| Code | Meaning |
|---|---|
| E-000 | Bean hopper rear missing |
| E-001 | Bean hopper front missing |
| E-010 | Software too old. |
| E-011 | Please download the newest |
| E-012 | Please download the newest |
| E-013 | The software is too old for |
| E-014 | Grinder unit not connected. |
| E-095 | Software update running. |
| E-096 | Right display deactivated |
| E-097 | Please set machine type |
| E-098 | Please start software update |
| E-099 | Communication Error. |
| E-100 | Pressure Sensor Always Zero |
| E-102 | Steam Boiler Empty Timeout |
| E-103 | Timeout during steam boiler |
| E-104 | Timeout Steam Heating |
| E-105 | Steam boiler connector |
| E-196 | Right display deactivated |
| E-197 | Please set machine type |
| E-198 | Please start software update |
| E-199 | Communication Error Steam |
| S-000 | Initialize, please wait... |
| S-001 | Coffee boiler is heating... |
| S-002 | Bean hopper rear missing |
| S-003 | Bean hopper front missing |
| S-004 | Please empty the grounds |
| S-005 | - Risk of injury! |
| S-006 | Grounds drawer is full |
| S-007 | Please insert grounds drawer |
| S-008 | Please insert the grounds |
| S-009 | Grounds drawer missing |
| S-010 | Bean hopper front is empty |
| S-011 | Bean hopper rear is empty |
| S-012 | Bean hopper is empty or |
| S-013 | Coffee quantity too high |
| S-014 | Rinse necessary. |
| S-015 | Check cleaning ball |
| S-016 | The coffee machine has |
| S-017 | Cleaning necessary. |
| S-018 | The last cleaning hasn't |
| S-020 | Brewing unit failure. |
| S-021 | Grounds bin is full. |
| S-022 | Coffee quantity too high |
| S-023 | Cleaning required. Please |
| S-024 | - Clean the milk tubes with a |
| S-025 | Please wait... |
| S-026 | 1) Remove the milk tank |
| S-027 | Interface not detected. All |
| S-028 | The milk system has been |
| S-029 | Milk fridge door open. |
| S-030 | Source water tank empty. |
| S-031 | Waste water tank full. |
| S-032 | Milk unit not connected. |
| S-033 | switched off. |
| S-034 | Bean hopper left is empty or |
| S-035 | Bean hopper right is empty |
| S-036 | Have you refilled the source |
| S-037 | Have you emptied the waste Have you emptied the waste |
| S-038 | - Please empty waste water |
| S-100 | Steam boiler is heating... |
| S-101 | Please switch off the |
| S-102 | Empty steam boiler... |
| S-103 | Depressurize steam boiler... |
| S-104 | Fill steam boiler... |
| S-105 | Rinse necessary. |
| S-106 | Initialize, please wait... |
| S-107 | Steam boiler security probe |
| S-108 | Interface not detected. All |
| S-109 | Display open. |
| W-002 | Coffee boiler left is heating... |
| W-003 | Coffee boiler right is |
| W-004 | Water flow left too low |
| W-005 | Water flow right too low |
| W-006 | Check cleaning ball |
| W-007 | The coffee machine has |
| W-008 | Press "Continue" to start the Press and hold the rinse key |
| W-009 | Press "Continue" to start the Press and hold the rinse key |
| W-010 | Invalid coffee recipe |
| W-011 | Brewing unit initialization |
| W-012 | Brewing unit initialization |
| W-013 | Service necessary. Please |
| W-014 | Please change the water |
| W-017 | No grinder turns detected |
| W-018 | Milk tank empty. |
| W-019 | Steam pressure too low for |
| W-020 | Top piston failure left. |
| W-021 | Top piston failure right. |
| W-022 | Bottom piston failure left. |
| W-023 | Bottom piston failure right. |
| W-024 | Milk tank empty. |
| W-025 | No grinder turns detected |
| W-027 | Date and time incorrect. |
| W-028 | Date and time incorrect. |
| W-029 | Failure of external EEPROM |
| W-030 | Failure during backup to |
| W-034 | No coffee powder detected |
| W-035 | No coffee powder detected |
| W-036 | Push brew chamber back |
| W-037 | The milk system was |
| W-038 | Coffee boiler temperature |
| W-039 | Coffee boiler temperature |
| W-040 | Milk heater temperature |
| W-041 | Milk heater temperature |
| W-045 | Milk temperature too high |
| W-046 | Please check the milk |
| W-048 | During the weekend all milk |
| W-049 | The left milk temperature |
| W-050 | Fan Front doesn't run. |
| W-051 | Check if the front fan is |
| W-052 | Fan of right grinder (hopper |
| W-053 | The right milk temperature |
| W-054 | Milk pump left doesn't run. |
| W-055 | Milk pump right doesn't run. |
| W-056 | Milk input temperature |
| W-057 | Milk input temperature |
| W-058 | Milk tank temperature left |
| W-059 | Milk tank temperature right |
| W-060 | Milk unit not connected. |
| W-061 | The desired number of ticks |
| W-062 | The desired number of ticks |
| W-063 | The grinder has been |
| W-064 | The grinder has been |
| W-065 | Please schedule next service |
| W-066 | Please schedule water filter |
| W-067 | The extraction time is |
| W-068 | The left grinder is blocked. |
| W-069 | The right grinder is blocked. |
| W-070 | Milk temperature too low |
| W-071 | Milk temperature too low |
| W-072 | The flow rate of left and |
| W-073 | The flow rate during rinse |
| W-074 | The flow rate during rinse |
| W-075 | The extraction time left is |
| W-076 | The extraction time right is |
| W-077 | The flow rate during rinse |
| W-078 | The flow rate during rinse |
| W-079 | The coffee nozzle was not |
| W-080 | The flow rate during rinse is |
| W-081 | The right grinder could not |
| W-082 | Water pump doesn't run. |
| W-083 | Coffee boiler outlet |
| W-084 | Bean level left too low. |
| W-085 | Bean level right too low. |
| W-086 | Initial rinse of milk system |
| W-088 | Top piston zero position |
| W-099 | Top piston zero position |
| W-101 | Steam boiler pressure too |
| W-103 | Steam wand left |
| W-104 | Steam wand right |
Transcribed from the Eversys error table supplied with the engineer documentation. Codes vary by software version.
Common parts
Common parts for the Eversys E4m
The components most often replaced on this machine, listed by reference number, as a reference for engineers and owners identifying a part.
| Part no. | Description |
|---|---|
| #2102 | Parker 3 Way Grp Solenoid Valve 24v (Plus 3 housings in) |
| #2841 | Element Protection Thermostat - Original |
| #0398 | Lucifer 3 Way Grp Solenoid Valve 230v (Ruby) |
| #18281 | Parker 3 Way Solenoid Valve 24v |
| #0450 | PARKER 3 WAY GRP SOLENOID VALVE 230V (RUBY) |
| #23371 | PARKER 2 WAY INLET SOLENOID VALVE 230V |
| #29950 | PARKER 3 WAY SOLENOID VALVE 24V |
| — | Element Gasket |
| — | Milk Pump Oring Sml |
| — | Milk Pump Oring Lrg |
| — | Flowmeter O-Ring |
| — | safety valve fitting |
Parts most often needed on this model
| Part | Number | What it fixes |
|---|---|---|
| Triac 25 A, 800 VAC | 100 253 | E-021 grinder runaway; steam boiler triac for E-106 |
| V2 e4m milk/steam boiler module | 104343 | Scaled/corroded 5.6 L milk/steam vessel - module exchange |
| Nozzle milk pump | 101 663 | W-045/W-046 milk temperature faults |
| Gear pump with EC motor (milk) | 101 332 | W-054/W-055 milk pump not running |
| Brewing unit E'4 - coffee | 108473 | Piston faults W-020 to W-023 |
| Kit grinder burrs Drive Ø64 - left / right | 103 340 / 103 341 | Twin grinder burr wear |
Questions
E4m questions, answered
How a boiler of this size is examined, how often, and who carries the duty — see the complete PSSR guide.
0208 037 9340
How much does a PSSR examination cost on a Eversys E4m?
A standalone examination is £265 + VAT, because a single steam boiler with one set of protective devices to examine. Combined with a front-end service it is £645 + VAT, which is what most sites that need E4 throughput in a narrower footprint choose, since the boiler has to be drained for the examination either way. The bundle on this range is higher than our standard ladder because its service parts are proprietary: a manufacturer service kit and an OEM safety valve cost several times the generic equivalents, and on some models there is no generic equivalent at all. We confirm the exact figure on the call.
How often does a Eversys E4m need examining?
The Written Scheme of Examination sets the interval, and for a commercial machine used in sites that need E4 throughput in a narrower footprint it is typically 12 to 14 months. A single boiler on this duty normally sits at the middle of that range unless the water is hard, which we test on the day and report with the certificate.
How long does a Eversys E4m examination take, and what happens on the day?
The vessel is small and sealed, so there is no drain-down and refill to wait for. The time goes on getting to it, which is why the brew unit and panels come off. The visit runs: the steam boiler is located and examined. on a sealed stainless vessel the examination is external — wall thickness, corrosion at fittings, and the condition of every connection — with internal inspection by borescope only where the vessel design allows access. the safety valve, expansion valve, pressure sensor and thermal cut-outs are identified, checked and function tested. The gauge is then verified against our calibrated test gauge, the system is pressure tested and held, and the machine is re-assembled, refilled, heated and function tested. The Written Scheme of Examination, signed report and asset record follow within 48 hours.
Other Eversys machines covered
Call and we'll price your E4m on the spot.
Same-week appointments nationwide, the Written Scheme of Examination issued within 48 hours of the visit, and a fixed price agreed before we travel.