Faema · 2 and 3 group
Faema E71 — PSSR examination & servicing
E71 machines are used in upscale Italian restaurants, hotel lounges and premium dining nationwide. The engineer carries out the statutory PSSR examination, the front-end service and the water treatment on this model — a standalone examination is £295 + VAT, or £500 + VAT with the service included.
Quick answer
Does a Faema E71 need a PSSR examination?
Yes, if it operates in a workplace. It carries a single steam boiler with its own protective devices, which is the pressure system in scope. Steam is a relevant fluid under PSSR 2000 and steam systems are covered at any pressure and any volume, so the boiler must have a Written Scheme of Examination and be examined periodically by a competent person.
- Examination only
- £295
- With service
- £500
The machine
Why the E71 matters to the Faema owner
A premium choice with classic styling, found in upscale Italian eateries and hotel lounges.
In practice you will find it in upscale Italian restaurants, hotel lounges and premium dining — which shapes what the examination looks like on site: how the machine is accessed, how long it can be offline, and how much scale it has accumulated.
On the day
- The steam boiler is drained and inspected internally with an endoscope for scale, corrosion and weld condition.
- The safety valve, anti-vac valve and fittings are checked and tested.
- The pressure gauge is verified against our calibrated test gauge, not against itself.
- A 3 group boiler holds more water than a 2 group, so the drain, refill and heat-up all take longer — allow the full appointment window.
- The Written Scheme of Examination names the vessel and the protective devices it covers.
Typical rates for this model
- Standalone PSSR examination
- £295
- Service + PSSR bundle
- £500
- Certified safety valve, if it fails
- £35 + VAT
- Water filter, fitted on a visit
- from £107
- Grinder calibration & deep clean
- £89
- If it does not pass
- Explained in writing
All prices exclude VAT. The additional drain and heat-up time a 3 group boiler needs. We confirm the exact figure on the call.
Filters are fitted on site by an engineer and are not posted out. The filter price applies when ordered with a PSSR examination, service, call-out or water test; booked alone it is charged at the standard call-out.
What we see on this model
- Hotel and restaurant installations usually have building services nearby — isolation valves and drainage make these among the cleanest examinations to carry out.
- We can coordinate with a hotel's engineering team on access and isolation before the visit.
- 7 L service/steam boiler plus 0.60 L coffee boiler per group, steam boiler Pmax 2 bar / 133 C, coffee boiler 15 bar / 160 C; 2-group 794 x 619 x 485 mm, 71 kg; 3-group 1034 mm, 90 kg. Individual group boilers and a Triac card are the two things that catch people out - the card is a distinct failure from the element. Also in Faema's table: 058 boiler overpressure (element permanently powered or sensor out of range - this is what lifts the safety valve), 023 24 V supply (glass fuse on the CPU board), 024 clock (3 V battery).
Verified boiler data
What is actually inside this machine
| Configuration | Steam boiler |
|---|---|
| 2 group (A/2) | 7.0 L |
| 3 group (A/3) | 7.0 L |
Manufacturer's published boiler capacities. Where a maker publishes no figure we say so rather than estimate. Service boiler 7 litres on both 2 and 3 group, Pmax 2 bar at 133 °C; coffee boiler 0.60 litres per group at 15 bar. Net weight 71 kg for the 2 group and 90 kg for the 3 group.
Service interval. Not a fixed interval - Faema sets maintenance parameters in the technical menu and the machine raises code 096 'Maintenance needed'. Carry out the service, then reset the counter.
Source: Faema E71 Touch use and maintenance manual, technical data
Fault finder
What actually goes wrong on a Faema E71
Owners usually call us with a symptom, not a diagnosis. This is what that symptom most often turns out to be on this machine, and what putting it right involves.
| Symptom | Usual cause | What fixes it |
|---|---|---|
| Boiler refill alarm, machine stops brewing, boiler level low or dropping (code 059, refill timeout - 15 minutes) | no water reaching the machine, failed refill solenoid valve, interrupted wiring, or the control card | restore mains water and check for a blocked inlet filter, test or replace the refill EV, check its wiring, then the card. |
| Will not come up to temperature and alarms out on heating (code 052, boiler heating timeout - 45 minutes) | safety thermocouple tripped, element open-circuit (often a detached faston), or the Triac card that switches the element has failed | reset the safety thermostat, check element continuity and its fastons, replace the Triac card if element and thermostat are good. |
| Random boiler-level alarms, level display jumping, sometimes tripping the electrics (code 060, boiler-level signal errors) | an electrical fault on the level circuit - commonly moisture or a leakage path to earth rather than a failed probe | check the wiring, then activate components one at a time on the manual control panel and watch the level signal percent for anomalies. |
| A group stops dispensing mid-service or doses short/odd volumes with a group error, others fine (code x66) | water supply or fitting obstruction/leak on that group, dirty or failed flowmeter, or the group's board channel | check mains water and that group's fittings, check the flowmeter connector, replace the flowmeter, then the board. |
| One group runs hot or cold versus the others, or shows a group-boiler sensor alarm, with an implausible readout on that group (codes x21 / x51) | the E71 has individual group boilers each with its own pressure and temperature sensor - a sensor, its cabling or the card channel fails | check cabling, replace the sensor, then the card. Note group 1 is the far-left group. |
| Safety valve lifts / boiler over-pressurises, or odd clock and power faults | also in Faema's table: code 058 boiler over-pressure (element permanently powered or temperature sensor out of range - this is what lifts the safety valve), code 023 AC 24 V supply malfunction (glass fuse on the CPU board), code 024 clock malfunction (dead 3 V battery), code 096 maintenance needed | address the element/sensor for 058, replace the CPU fuse for 023, replace the battery for 024. |
| Machine stops brewing, boiler refill alarm (code 059, refill timeout - 15 minutes). | No water reaching the machine, failed refill solenoid valve, interrupted wiring, or the control card. | Check the mains water supply, replace the refill EV, check the cabling, then the card. |
| Machine will not reach temperature; heating alarm (code 052, boiler heating timeout - 45 minutes). | Safety thermocouple/thermostat tripped, element resistance open (often a detached faston), or the triac card that switches the element has failed. | Reset the safety thermostat, check element continuity and fastons, replace the triac card if the element and thermostat are good. Per-group version (x)52 times out at 20 minutes. |
| Random boiler-level alarms; level reading jumps (code 060, boiler-level signal errors). | Electrical fault on the level circuit, commonly moisture or a leakage path to earth rather than a dead probe. | Check the wiring, then switch components individually on the manual control panel and watch the level signal (%) for anomalies. |
| One group stops dispensing or doses short/odd volumes (code x66); the other groups are fine. | Water supply or a fitting obstruction/leak on that group, a dirty or failed flowmeter, or that group's board channel. | Check water and that group's fittings, check the flowmeter connections, replace the flowmeter, then the board. |
| One group runs hot or cold against the others, or throws a group-boiler sensor alarm (codes x21 / x51). | Each group has its own boiler with its own pressure and temperature sensor; a sensor, its cabling or the card channel fails. | Check the cabling, replace the sensor, then the card. Group 1 is the far-left group. |
These are faults documented for this model, not a generic list.
Fault codes
Faema error and message codes
The codes this range can display, transcribed from the manufacturer's error table. If the machine is showing one, the code names the system at fault before any strip-down.
| Code | Meaning |
|---|---|
| 020 | USB power-supply malfunction. |
| (x)21* | Group boiler pressure sensor x out of range (x = 1, 2, 3, 4). Note: Group 1 is to the far left. |
| 023 | AC 24V power supply malfunction. |
| 024 | Clock malfunction. |
| 025* | No power: group, EV, milk pump |
| 029 * | LCD display not connected (applies only to machines with 128 x 64 pixel monochromatic display) |
| 030 | Slave micro processor malfunction. |
| (x)30* | (x = 1, 2, 3, 4 and 5) Display group 1, 2, 3 and 4. 5 service displays if one display restarts the CPU records the error. |
| 041* | Milk pump motor overcurrent |
| 051 | Temperature sensor signal out of range. |
| (x)51* | Group boiler temperature sensor x out of range (x = 1, 2, 3, 4) Note: Group 1 is to the far left. |
| 052 | Boiler heating timeout - 45 minutes. |
| (x)52* | Group x boiler heating timeout - 20 minutes (x = 1, 2, 3, 4) Note: Group 1 is to the far left. |
| (x) 53* | Steam thermocouple out of range. RI > 053; LE > 153 |
| 058 | Boiler overpressure alarm. |
| 059 | Boiler: Refill timeout - 15 minutes. |
| 060 | Boiler-level signal errors. |
| 062 | Coffees dispensed for MM1 with flow under the limit (3 consecutive coffees dispensed). |
| 063 | Coffees dispensed referred to MM1 with flow over the limit (3 consecutive coffees dispensed). |
| 064 | Coffees dispensed referred to MM2 with flow under the limit (3 consecutive coffees dispensed). |
| 065 | Coffees dispensed referred to MM2 with flow over the limit (3 consecutive coffees dispensed). |
| (x)66 | Error in the group that is dispensing. (x = 1, 2, 3, 4) Note: Group 1 is to the far left. |
| (x)70 | Measure-grinder adjustment: Bluetooth set up by the technician. (x = 1, 2) MM1 > 170; MM2 > 270 |
| 082 | Temporary communication problem with the keyboards/TFT display. |
| 083 | Services key communication error. |
| (x)83* | Group x (x = 1, 2, 3, 4) keypad communication error Note: Group 1 is to the far left. |
| (x)85* | Bluetooth communication error (x = 1, 2) MM1 > 185; MM2 > 285 |
| 089 | NVM RAM data integrity error |
| 091* | No tank during milk washing cycle |
| 092 | Request water softener resin regeneration. |
| 093 | Request replacement water filter. |
| 096 | Maintenance needed. |
| 097* | Reset standard password. |
| 098 | Historical malfunctions and wash 1 reset. |
| 099 | Default data input. |
| 105 | SD card malfunction. |
| 282 | Keypad reset operation carried out by CPU board due to repeated communication problems. |
| 583 | TS/AS keyboard board communication error. RGB light module failure only for Emblem R. |
| 683 | Autosteam module communication malfunction. |
Transcribed from the Faema error table supplied with the engineer documentation. Codes vary by software version.
Common parts
Common parts for the Faema E71
The components most often replaced on this machine, listed by reference number, as a reference for engineers and owners identifying a part.
| Part no. | Description |
|---|---|
| #24518 | Element Gasket 57 X 43 X 3MM |
| #2102 | Parker 3 Way Grp Solenoid Valve 24v (Plus 3 housings in) |
| #2841 | Element Protection Thermostat - Original |
| #0398 | Lucifer 3 Way Grp Solenoid Valve 230v (Ruby) |
| #18281 | Parker 3 Way Solenoid Valve 24v |
| #0450 | PARKER 3 WAY GRP SOLENOID VALVE 230V (RUBY) |
| #23371 | PARKER 2 WAY INLET SOLENOID VALVE 230V |
| #29950 | PARKER 3 WAY SOLENOID VALVE 24V |
| #1086 | Faema E61 Valve Handle |
| #0370 | Group Gasket 73 X 58 X 8 |
| #0020 | Pump Head Rotoflow |
| #0093 | Sirai Pressure Switch |
Parts most often needed on this model
| Part | Number | What it fixes |
|---|---|---|
| Water solenoid valve 9 W 24 V | 533903100F | The 24 V water/refill valve on the E71; coil or seat failure gives refill and no-flow faults. |
| Steam valve cam, complete | 983-066-030 | Wear in the cam makes the steam lever notchy and unable to hold a setting. |
| Portafilter gasket 74 x 58 x 8 mm, original Faema | 402199000 / 4701016528 | Group seal; listed as a Faema E71 part by the supplier. |
| Tap joint gasket PTFE 14.5 x 7.5 x 6 mm | 485078010 | Couples the steam/water valve ball to its spring; a hard or worn one causes a passing valve. |
Questions
E71 questions, answered
How a boiler of this size is examined, how often, and who carries the duty — see the complete PSSR guide.
0208 037 9340
How much does a PSSR examination cost on a Faema E71?
A standalone examination is £295 + VAT, because the additional drain and heat-up time a 3 group boiler needs. Combined with a front-end service it is £500 + VAT, which is what most upscale Italian restaurants, hotel lounges and premium dining choose, since the boiler has to be drained for the examination either way. We confirm the exact figure on the call.
How often does a Faema E71 need examining?
The Written Scheme of Examination sets the interval, and for a commercial machine used in upscale Italian restaurants, hotel lounges and premium dining it is typically 12 to 14 months. A 3 group boiler holds a larger volume of water, so scale accumulates faster than in a smaller machine on the same duty and the scheme usually sets the shorter interval.
How long does a Faema E71 examination take, and what happens on the day?
A 3 group boiler holds more water than a 2 group, so the drain, refill and heat-up all take longer — allow the full appointment window. The visit runs: the steam boiler is drained and inspected internally with an endoscope for scale, corrosion and weld condition. the safety valve, anti-vac valve and fittings are checked and tested. The gauge is then verified against our calibrated test gauge, the system is pressure tested and held, and the machine is re-assembled, refilled, heated and function tested. The Written Scheme of Examination, signed report and asset record follow within 48 hours.
Other Faema machines covered
Call and we'll price your E71 on the spot.
Same-week appointments nationwide, the Written Scheme of Examination issued within 48 hours of the visit, and a fixed price agreed before we travel.